Priority and Time-Sensitive Handling
Special attention for cargo requiring urgent handling or limited transit time.
Some perishable shipments have little to no buffer — a same-day seafood order, cut flowers booked for a specific event date, or cargo already delayed upstream. For these, we coordinate every step with urgency, prioritizing communication and turnaround over standard handling timelines.
What's Included
- Expedited review of shipment details and routing options for time-critical cargo
- Coordination of priority ramp handling or expedited service tiers where offered by the airline
- Faster-cadence status communication for shipments on a tight delivery window
- Coordination of expedited pickup, storage, or delivery arrangements to close remaining transit time
Priority handling is coordinated on a shipment-by-shipment basis and depends on what the airline and handling agent can support for that specific routing — it is not a guaranteed service level, but a coordination priority we apply when a shipment's shelf life or delivery deadline calls for it. Flag time-sensitive requirements when booking so we can coordinate accordingly from the start.
Frequently Asked Questions
What does priority actually mean on my lane — boarding priority, pickup availability, or a refundable surcharge?
It depends on the airline’s perishable or expedite product. Some commit to boarding priority and faster recovery windows; others mainly refund the priority fee if the shipment misses the booked flight. Weather and ATC are often carved out. We confirm what the specific product on your routing actually buys before you pay for “priority” that only returns a surcharge.
If my seafood or flowers get bumped, what’s the recovery sequence — and does priority protect product value or only the airline fee?
Recovery is next available uplift plus temperature-controlled hold so the cool chain stays intact, then accelerated pickup or delivery once cargo is available. Airline priority guarantees usually protect the priority fee — not the commercial value of spoiled product. Flag the delivery cliff when booking so we run that recovery play from the start.
Related Commodities
This service is commonly coordinated for the following commodity types.
Have a Shipment That Needs Coordinating?
Share your shipment details and our LAX operations team will follow up with next steps.