Services

Pickup and Delivery Coordination

Coordination of local pickup and delivery services for perishable shipments when requested and available.

A perishable shipment's cool chain doesn't end at the warehouse door — the final leg to or from LAX by refrigerated truck is just as time-sensitive as the flight itself. We coordinate that local pickup and delivery step with trucking partners so ground transport lines up with flight schedules and cargo release windows.

What's Included

  • Coordinating refrigerated or temperature-appropriate trucking for local pickup and delivery around LAX
  • Scheduling pickup or delivery appointments around flight arrival, tender cutoff, or warehouse release times
  • Confirming equipment availability (reefer trailer, straight truck, appropriate temperature setting) before the appointment
  • Communicating pickup or delivery status and any delays to the shipper or consignee

Local trucking availability, particularly refrigerated equipment, can vary by day and season. We coordinate scheduling in advance where possible and communicate directly with trucking partners to confirm equipment and appointment windows before a shipment relies on them.

This service is arranged based on request, location, and equipment availability at the time of shipment — it is coordinated on a case-by-case basis rather than offered as a standing scheduled route.

Frequently Asked Questions

If the flight lands late — or cargo isn’t broken down yet — and the reefer is already on the clock, what happens?

We don’t dispatch against a scheduled ETA alone. If cargo isn’t available, options are hold the truck within an agreed wait window, cancel and rebook, or move product into temperature-controlled storage once it’s released — whichever protects the cool chain and limits detention. We confirm that call with you before the clock runs away.

How do you stop the wrong truck (dry van or wrong setpoint) from showing up — and who owns damage if it does?

Equipment confirmation is a hard gate before dispatch: reefer type, pre-cool, setpoint, and continuous vs cycle mode for fresh and flowers. Reefers maintain temperature; they don’t efficiently chill warm product. If the wrong equipment still arrives, we stop the load and document the handoff. Liability follows custody and carrier terms — our job is to prevent the mismatch and keep a clear record if product is compromised.

Related Commodities

This service is commonly coordinated for the following commodity types.

Have a Shipment That Needs Coordinating?

Share your shipment details and our LAX operations team will follow up with next steps.